For all support and service inquiries, please email ERP@nuveisupport.com and include the following information:

• Subject line: ERP / Company Name / brief description of the issue
• Email body:
  • A description of the issue, including screenshots where applicable

This inbox is monitored, and the appropriate team, based on the ERP involved, will review your inquiry and respond as promptly as possible.

We strive to maintain a 24–48 hour response SLA. During periods of high request volume, response times may occasionally exceed this timeframe. We appreciate your patience and understanding.