RoamPay/Paya Mobile Payments Service Sunset Announcement
As of 31-OCT-2024, support and services for Paya Mobile Payments will perform system maintenance will cease, marking the application's transition to its end-of-life phase. This action will deactivate processing capabilities for all users.
Our commitment to mobile payments remains steadfast through Swipe Simple. For merchants seeking a mobile payments solution, please consult your sales teams and associates for further information. Alternatively, contact our Bankcard Support Team via email ticket request or call us at 1-800-261-0240, Monday through Friday, from 8 AM EST/EDT to 7 PM EST/EDT.
For additional assistance, please refer to the articles provided below:
- Can I demo the Paya EMV Swipe Simple Mobile App?
- How do I get the Paya EMV Swipe Simple mobile app?
- Compatible Phones for Swipe Simple Mobile
- How to Process a Transaction on the Swipe Simple Mobile App?
- How to Process a Transaction on the Swipe Simple Web Dashboard?
- How will I view transactions that I process from Swipe Simple?
Q3 2024 Quarterly Maintenance
21-SEPT-2024 12:00 AM – 6:00 AM EDT
As a reminder, Paya will perform system maintenance on Saturday, 21-SEPT-2024, between 12:00 AM and 6:00 AM EDT. Systems and processing may experience a brief connection delay during this time.
Please see the following TSYS system maintenance schedule for September 2024 below:
Monthly Releases: Contains major product and system enhancements.
Dates, Systems, and Potential Impacts:
Please see the following TSYS system maintenance schedule for September 2024 below:
Weekly Maintenance: Routing system and infrastructure maintenance activities and minor code releases.
Dates, Systems, and Potential Impacts:
Q4 2024 Quarterly Maintenance
18-OCT-2024 12:00 AM – 6:00 AM EDT
As a reminder, Paya will perform system maintenance on Friday, 18-OCT-2024, between 12:00 AM and 6:00 AM EDT. Systems and processing may experience a brief connection delay during this time.
Please see the following TSYS system maintenance schedule for October 2024 below:
Monthly Releases: Contains major product and system enhancements.
Dates, Systems, and Potential Impacts:
Please see the following TSYS system maintenance schedule for October 2024 below:
Weekly Maintenance: Routing system and infrastructure maintenance activities and minor code releases.
Dates, Systems, and Potential Impacts:
