Looking for something?

You will find your answers here!

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    Maintenance and Service Interruption Alerts

    Holiday Hours with Paya

    Please be advised that Paya will be closed in observation of the following holidays:

    November 24, 2022 - Thanksgiving Day

    December 26, 2022 - Christmas Day

    January 2, 2023 - New Year's Day

    Q4 Quarterly Maintenance

    10/14/2022 03:00 AM PT - 18:00 PM PT

    As a reminder, Paya will be performing system maintenance on Sunday, October 14th between 3:00 AM - 6:00 PM PT Systems and processing may experience a brief loss of connection during this time. 

    For questions or concerns please contact Partner Support at 1-800-261-0240 or email at partnermanagement@paya.com.  


    For any further updates please feel free to check the online knowledgebase: https://support.paya.com/44510-knowledgebase/308786-maintenance-and-service-interruption-alerts


    Please see the following TSYS system maintenance schedule for October 2022 below:

    Monthly Releases: Contains our major product and system enhancements. 

    Dates, Systems, and Potential Impacts:


    Weekly Maintenance: This contains routine system and infrastructure maintenance activities as well as minor code releases.

    Dates, Systems, and Potential Impacts: 





    Was this article helpful?

    Still can't find
    what you are looking for?

    Our award-winning customer care team is here for you.

    Contact Support

    Knowledge Base Software by