Paya Connect Production Release – Scheduled: April 5, 2023, 1:30 AM ET - 3:00 AM ET

AWS (Amazon Web Services) has announced an upcoming auto-release scheduled on April 30, 2023. Paya has elected to perform this update in advance so we can facilitate a controlled event and avoid unexpected service impacts.  

This upgrade will occur on 4/5/2023 during the window of 1:30 AM ET - 3:00 AM ET, we are expecting downtime for approximately 1 hour while the update is being performed. This time frame is consistent with the testing we have completed in advance of this change.  

Thank you for your partnership, should you have any questions please reach out to support@paya.com.  

Q2 2023 Quarterly Maintenance

4/15/2023 12:00 AM - 6:00 AM ET 

As a reminder, Paya will be performing system maintenance on Saturday, April 15th, 2023, between 12:00 AM and 6:00 AM ET. Systems and processing may experience a brief loss of connection during this time. 

For questions or concerns please contact us at CustomerSupport@eftsupport.com.   

For any further updates please feel free to check the online knowledgebase: https://support.paya.com/44510-knowledgebase/308786-maintenance-and-service-interruption-alerts

Please see the following TSYS system maintenance schedule for March 2023 below:

Monthly Releases: Contains our major product and system enhancements. 

Dates, Systems, and Potential Impacts:

Please see the following TSYS system maintenance schedule for April 2023 below:

Monthly Releases: Contains our major product and system enhancements. 

Dates, Systems, and Potential Impacts:

Please see the following TSYS system maintenance schedule for March 2023 below:

Monthly Releases: Contain our major product and system enhancements. 

Dates, Systems, and Potential Impacts:

Please see the following TSYS system maintenance schedule for April 2023 below:

Monthly Releases: Contain our major product and system enhancements. 

Dates, Systems, and Potential Impacts: