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    Maintenance and Service Interruption Alerts

    PAX POS Cyberattack Investigation Update
    11/03/2021 3:30 pm EDT


    Q1 Quarterly Maintenance 
    1/15/2022 12:00 AM EDT - 6:00 AM EDT

    Quarter 1 system maintenance is scheduled for Saturday, 1/15, from 12am - 6am; systems and processing maybe impacted during this time. 


    TSYS

    January Weekly Maintenance 
    1/23/2022 12:00 AM EDT - 8:00 AM EDT

    Routine system and infrastructure maintenance activities as well as minor code releases scheduled. Sierra, Saratoga & Summit Host Capture may have disconnects; systems and processing maybe impacted during this time. 

    TSYS

    Additional system maintenance is required in January 2022
    1/24/2022 9:00 PM EDT - 1/25/2022 7:00 AM EDT  

    CBOS, CBOS Risk, PPM/PPM XML, Content Download Repository, Merchant Billing, Merchant Retail Reporting, Online Merchant Statement, POS Reporting, Reserve Funding, Express/Express XML may be unavailable or experience data delays.

    1/26/2022 1:00 AM EDT - 6:00 AM EDT  

    CBOS may be unavailable or experience data delays.

    1/28/2022 9:00 PM EDT - 1/29/2022 7:00 AM EDT  

    Merchant Billing, EMR Balancing, Research, Portfolio Reporting, Express/Express XML may be unavailable or experience data delays.

    1/31/2022 12:00 AM EDT - 9:00 AM EDT  

    Sierra, Saratoga & Summit Host Capture may have disconnects.

    1/31/2022 12:00 AM EDT - 9:00 AM EDT    

    ADF, CDF, and D256 files may be delayed.



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