Looking for something?

You will find your answers here!

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    Maintenance and Service Interruption Alerts

    Transaction Processing Delay

    Transaction Status for May 30, 2023

    Some customers may experience a one-day delay for transactions processed on May 30, 2023. 

    All delayed transactions have been successfully delivered to the bank for clearing. As a result, some customer debits and merchant settlements may take up to an additional day, pending the receiving bank's internal posting cycle. 

    If you have any questions or concerns, please contact us at CustomerSupport@EFTSupport.com


    Q2 2023 Quarterly Maintenance

    6/17/2023 12:00 AM - 6:00 AM EDT 

    As a reminder, Paya will be performing system maintenance on Saturday, June 17th, 2023, between 12:00 AM and 6:00 AM EDT. Systems and processing may experience a brief loss of connection during this time. 

    For questions or concerns please contact us at CustomerSupport@eftsupport.com.   

    For any further updates please feel free to check the online knowledgebase: https://support.paya.com/44510-knowledgebase/308786-maintenance-and-service-interruption-alerts

     

    Please see the following TSYS system maintenance schedule for May 2023 below:

    Monthly Releases: Contains our major product and system enhancements. 

    Dates, Systems, and Potential Impacts:


    Please see the following TSYS system maintenance schedule for June 2023 below:

    Monthly Releases: Contains our major product and system enhancements. 

    Dates, Systems, and Potential Impacts:



    Please see the following TSYS weekly system maintenance schedule for May 2023 below:

    Monthly Releases: Contains our major product and system enhancements. 

    Dates, Systems, and Potential Impacts:


    Please see the following TSYS weekly system maintenance schedule for June 2023 below:

    Monthly Releases: Contains our major product and system enhancements. 

    Dates, Systems, and Potential Impacts:



     



    Was this article helpful?

    Still can't find
    what you are looking for?

    Our award-winning customer care team is here for you.

    Contact Support

    Knowledge Base Software by