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    Maintenance and Service Interruption Alerts

    Paya Chat Support Unavailable Friday, April 16, 2021

    Chat Support typically initiated through Paya Virtual Terminal, Paya Exchange, Paya.com and My Virtual Reports will not be available today, due to unforeseen circumstances. Please call 800-261-0240 or email support@paya.com for assistance. Our apologies for any inconvenience.


    Planned Maintenance Window on Saturday, April 17, 2021 12:00 am - 5:00 am EDT

    Paya will be performing scheduled maintenance on Saturday, April 17, 2021, between 12:00 am and 5:00 am EDT. During the maintenance window, Paya, Paya Services, and First Billing Services systems may be unavailable for brief periods of time.

    Every effort will be made to keep the planned maintenance as brief as possible. We appreciate your understanding and apologize for any inconvenience.


    Sage 50 US 2020 Obsolete as of March 2, 2021

    Sage 50 US 2020 is now obsolete, as of March 2, 2021. This means integrated services, such as payment processing and eInvoicing through Paya, will no longer be available in the product. Users should contact Sage to upgrade to Sage 50 US 2021.

    Sage 50 Obsolescence FAQ

    Sage 50 US Download Portal





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