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    Maintenance and Service Interruption Alerts

    Holiday Hours with Paya

    Please be advised that Paya will be closed in observation of the following holidays:

    November 24, 2022 - Thanksgiving Day

    December 26, 2022 - Christmas Day

    January 2, 2023 - New Year's Day


    Q4 Quarterly Maintenance

    10/14/2022 03:00 AM PT - 18:00 PM PT

    As a reminder, Paya will be performing system maintenance on Sunday, October 14th between 3:00 AM - 6:00 PM PT Systems and processing may experience a brief loss of connection during this time. 

    For questions or concerns please contact Partner Support at 1-800-261-0240 or email at partnermanagement@paya.com.  

     

    For any further updates please feel free to check the online knowledgebase: https://support.paya.com/44510-knowledgebase/308786-maintenance-and-service-interruption-alerts

     

    Please see the following TSYS system maintenance schedule for October 2022 below:

    Monthly Releases: Contains our major product and system enhancements. 

    Dates, Systems, and Potential Impacts:


     

    Weekly Maintenance: This contains routine system and infrastructure maintenance activities as well as minor code releases.

    Dates, Systems, and Potential Impacts: 

     

     

     

     



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