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    Decline Code: 000003

    Term ID Error

    Suggested Action

    If this error has only occurred on a single card, please have the cardholder contact their issuing bank. The customer can find the number on the back of their credit card. If this is happening on all cards, contact Paya Support for assistance at 1-877-470-4001.

    More Information

    Decline Code 
    Response Message
    Term ID Error
    Invalid Merchant ID
    Additional Details
    There is a possible error with the terminal or card.

    You may also be interested in reading: Decline/Error Code Master Lists

    If you have questions or require additional information, please contact us and we will be in touch with you shortly.

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