Looking for something?

You will find your answers here!

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    Visa Force Post Transactions Mandate

    What is the VISA Mandate?

    Effective January 26, 2019: To mitigate potential risk caused through fraudulent use of force post transactions (a.k.a. force sale, force capture, or offline transactions), Visa implemented a mandate requiring all acquirers (such as Paya), and third-party agents to set risk controls to restrict the ability to submit force post transactions.

    Acquirers that fail to comply with this requirement may be subject to non-compliance assessments.


    What Does this mean for you?

    In an effort to accommodate our merchants, Paya suggests submitting a request to our Risk Management department at Risk@paya.com prior to processing a force transaction. Please include details of the transaction, including an invoice if applicable. You will receive a response during business hours, 8 am - 5 pm Monday - Friday.

    Please see this article for more information about force transactions in the Virtual Terminal 

    Was this article helpful?

    Still can't find
    what you are looking for?

    Our award-winning customer care team is here for you.

    Contact Support

    Powered by