Software leveraging the Paya Connect Desktop (PCD) integration is in compliance with the current TLS mandate. However, your infrastructure may need additional actions to become compliant with TLS 1.2 communication protocols.


TLS 1.2 Minimum Requirements for Compliance

Our customers and vendors need to continue working on being TLS 1.2 compliant. If you were unable to process payments using a software solution, please contact your vendor to discuss how your software is currently leveraging TLS. Your vendor may suggest possible upgrades to those solutions to ensure that you can use the TLS 1.2 protocol. Paya has updated our Donate Now, Shopping Cart, and Mobile products to be TLS compliant. No further action is needed for these products.

You will need to enable TLS 1.2 security protocols on your servers and workstations. The minimum operating systems that support TLS 1.2 options are Windows Server 2008 R2, and Windows 7. Please ensure that all updates and patches have been applied. If you are using Linux, please check the Open SSL changelog for the version of your Linux OS that will support TLS 1.2.

For more information about how to enable TLS 1.2 for Windows operating systems, please refer to this link. Paya has built a program that simplifies the necessary Registry Edits mentioned in the Microsoft article; please click here to download this program.

Disclaimer: The usage of these programs should be limited to systems administrators they could impact system-critical services and applications. Specific services and applications may not be capable of communication over certain TLS protocols; you may need to contact your vendor for a TLS 1.2 compatible version of their solutions.

For guidelines on the selection, configuration, and use of TLS implementations, please review this help document from the National Institute of Standards and Technology. 

If you have questions or require additional information, please contact us, and we will be in touch with you shortly.