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    How to customize the Credit Card Order confirmation emails in Paya Exchange

    Description

    Paya Exchange Management System: How do I customize my Credit Card Order confirmation emails?

    Resolution

    After signing into the Paya Exchange, launch the Virtual Terminal mini-app to customize the emails. First, go to:

    • Settings option located on the top right corner of the page
    • Go to Email Notification > Scroll down and look for Credit Card Order Confirmation to make changes to the email sent when receiving bankcard transaction approvals.
    • Go to Email Notification > Scroll down and look for Virtual Check Order Confirmation to make changes to the email sent when receiving bankcard transaction approvals.
    • Click Save to update the settings.

    If you have questions or require additional information, please contact us and we will be in touch with you shortly.



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