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    How do I change the address that my Order Confirmation emails are sent from in Paya Exchange Management System?

    Changing the email address that notifications are sent to.

    Products

    Paya Exchange Management System (PEMS)

    Resolution

    1. Select Virtual Terminal from the Quicklinks menu on the left.
       
    2. Find the Virtual Terminal account you wish to edit and click Launch. The Paya Exchange Virtual Terminal will open.
       
    3. Click Settings in the upper-right.
       
    4. In the Settings menu, click Email Notification and scroll down to Credit Card Order Confirmation.
       
    5. In the From field, replace the <#merchant.email#> template with the email address that you'd prefer to use.
       
    6. Scroll down to Virtual Check Order Confirmation.
       
    7. In the From field, replace the <#merchant.email#> template with the email address that you'd prefer to use.
       
    8. Scroll to the bottom of the menu and click Save.


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