Looking for something?

You will find your answers here!

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    The Sage Mobile Payments (SMP) Application closes as soon as the Sage logo is displayed


    When launching the Sage Mobile Payments (SMP) application on an Apple iOS device, the app crashes as soon as the Sage logo is displayed in white on a green background.


    • Uninstall the app
    • Go to Settings > General > Accessibility
    • Set the BOLD TEXT setting to OFF
    • You'll be prompted to restart the device
    • Once the device restarts, install the SMP app from the App Store
    • Launch the app

    The app should launch and function normally and once the app has been launched successfully, you can turn the BOLD TEXT setting back ON.

    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly

    Was this article helpful?

    Still can't find
    what you are looking for?

    Our award-winning customer care team is here for you.

    Contact Support

    Knowledge Base Software by