ERROR: Microsoft .NET Framework: Unhandled exception has occurred in your application... There is an error in XML document (0, 0).
Products
Sage Exchange Desktop 2.0
Description
When attempting to launch Sage Exchange Desktop (SED), a Microsoft .NET Framework dialogue box opens with this error message:
Resolution
- Launch File Explorer from the Start Menu or System Tray and go to C:\Users\%USERNAME%\AppData\Local\Sage Payment Solutions\Sage Exchange Desktop.
- Delete the SageExchangeDesktop.settings file.
- Then Navigate to C:\ProgramData\Sage Payment Solutions\Sage Exchange Desktop\
- Delete the SageExchange.exe.config file.
- Go to the Start Menu and launch Sage Exchange.