Looking for something?

You will find your answers here!

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    Error: 504 Error on Invoice Payment Link

    Products

    Sage 50, Payment Center, eInvoice


    Description

    When a invoice payer clicks the Click To Pay link in their email they are brought to a screen displaying a 504 error.


    Resolution

    This is caused by Outlook breaking the wrapping of the Click To Play link when the email is sent from Sage 50 instead of Payment Center.

    • The payer can either copy the full link into their web browser

    or

    • The email sent to the payer can be sent from the Payment Center interface

    Was this article helpful?

    Still can't find
    what you are looking for?

    Our award-winning customer care team is here for you.

    Contact Support

    Powered by