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    Error: Sorry, the service is unavailable.

    Products
    eInvoice

    Description
    Error: Sorry, the service is unavailable. Please contact the merchant directly to pay your invoice.

    Cause
    A customer who has been emailed an invoice from Sage 50 clicks on the link to pay the invoice online, but the eInvoice service has not been configured in Payment Center.

    Resolution
    Follow this guide to enable the eInvoice service: eInvoice Setup Guide

    Once the setup is complete, re-send the invoice from Sage 50. The customer will be able to use the payment link from the new email.


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