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    Why isn't my temporary Virtual Terminal password working?

    Please Note: The Sage Virtual Terminal has been updated to a newer version that offers new features and functionality of the program. This article refers to the previous version. For instructions on using the new Sage Exchange Virtual Terminal, please visit: New Sage Exchange: Frequently Asked Questions.

    Why isn't my temporary Virtual Terminal password working?

    Resolution

    If you are unexpectedly having difficulties logging into the Virtual Terminal with a newly issued temporary password, please try clearing your browser cache.

    You can reference this document for guidance:

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