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    Encryption or script error when trying to enter merchant information into Sage 50 (US)

    Encryption or script error when trying to enter merchant information into Sage 50 (US)

    Desription

    Why do I receive an encryption or script error when I try to enter my merchant information into Sage 50?

    Resolution

    If you receive a Script Error and/or Encryption error when attempting to enter your Merchant ID (MID) and Merchant Key (MKEY) into Sage 50 (formerly Sage Peachtree), it may indicate that your company encryption needs updating.

    To do this, please make sure that all users are logged out of Sage 50. Then, from the File menu, select Update Encryption. This process may take a few minutes. When it is complete, try entering your MID/MKEY again.

    If the error persists, please contact Sage 50 technical support.

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    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.

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