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    Decline: AVS Failure

    Products

    Virtual Terminal
    Sage Software
    Sage Exchange

    Description

    AVS Failure is a response given to a transaction that fails the address verification risk control.

    • AVS FAILURE N The AVS result was not an exact match and the transaction was VOIDed
    • AVS FAILURE YX The AVS result was not an exact match and the transaction was VOIDed
    • AVS FAILURE AYXWZ The AVS result was not a partial match and the transaction was VOIDed


    Resolution

    Attempt to process the transaction again with a corrected address and zip code. Each attempt may leave a pending charge on the customers statement. In most cases these pending charges drop off withing 24 hours.

    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.

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