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    How do I change the end date of a recurring transaction in Paya Connect

    Product

    Paya Connect

    Description

    A merchant can set a recurring transaction to end on a specific date.  Usually, this is done during the setup of the transaction by selecting the option to end the recurring series after a set number of transactions.  However, a merchant can also set an end date on an ongoing transaction by following the steps below.  It is important to note that you cannot set an end before the next scheduled run date you will need to either delete the recurring transaction or set the transaction as inactive.

    Resolution

    1. Navigate to the Locations section from the menu on the left of the page, and select your location.  
    2. Click on the Contact tab, and select the contact that has a recurring payment that needs to be edited.
    3. Click on the Actions button for the recurring payment under the Recurring Billing section.

    4. Select Edit  


    5. In the Edit Recurring section click on the End Date line and use the calendar to select the date

    6.  Click Save




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