Descriptions

Moneris CA: Why have the fee descriptions changed on my Merchant statement?

Resolution

Effective January 24, 2015, changes were made to the fee descriptions seen on your bank account statement for Adjustment, Chargeback, Handling, and Service Fees. These changes are intended to make it easier to reconcile your bank statement. Please note that changes to the fee descriptions have no impact on any of the associated fees.

Please review the changes made by Moneris Solutions to the Fee Descriptions to better help identify deposits and charges on your statements.

You may download the document from << HERE >>

Note: These are the descriptions used by Moneris Solutions, your individual bank might display different text on your statements. For inquiries on your statements, please contact your local bank.

For any additional inquiries, please contact the Moneris Service Centre at 1-866-319-7450.

If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.